Thank you for choosing Dekora Bangladesh as your trusted online product or service provider. This Delivery Policy describes the terms and conditions pertaining to the delivery of goods and services purchased on our platform. By placing an online order, you agree that the policies listed below will be followed and adhered to.

Order Processing Time:

Orders are typically processed within 7-15 business days from the date of purchase.

Processing times may vary depending on the nature of the product or service.

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Delivery Methods:

We offer a variety of delivery methods including standard shipping and express shipping as well as digital delivery depending on the product or service.

Shipping Addresses

The customer is responsible for providing accurate and complete information about shipping. We are not responsible for items delivered to incorrect addresses provided by the customer.

Shipping Restrictions

Some products or services may have shipping restrictions based on geographic location or local regulations. Customers are responsible for checking and complying with these restrictions before placing an order.

Delivery Confirmation

Upon successful delivery, customers will receive a confirmation email with relevant details, including tracking information (if applicable).

Our platform allows customers to receive digital products and services via email, or their account.

Shipping Delays

We strive to meet delivery deadlines but unforeseen circumstances, such as weather, customs delays or other external factors, may cause delays. We admire your understanding in such situations.

Returns Due to Non-Delivery

The customer is responsible for additional shipping costs if a product has to be returned due to non-delivery.

Contact Information

If you have any questions or concerns regarding your order or our delivery policy, please contact our customer service team at [email protected] or +8801635 777 222. +8801911 663 339